THERE’s POWER IN PARTNERSHIP
Unlock the potential of your short-term rental.
We are not just another property management company, we’re a partner with vested interests in maximizing your properties performance and fueling its growth.
The average owner sees a 63% increase in occupancy and a 1.7X revenue increase.
NO START UP COSTS
PERFORMANCE BASED FEES
CUSTOMIZED & FAIR AGREEMENTS
PARTNERSHIP BUILT FOR LIFE
TECHNOLOGY
The first step in establishing the foundation is to introduce technology that will underpin all future endeavors. This technological framework will serve as the cornerstone upon which a successful launch will be constructed. Eliminating calendar, pricing, and listing errors and implementing best practices will improve search results.
Property Management Software (PMS)
Dynamic & Adaptive Pricing Software
Guest Communication & Experience Software
Smart Home, Security & Monitoring Devices
Owner Portals, Maintenance & Financial Reporting
OPTIMIZATION
Ongoing month over month optimization can improve performance by over time by 35% or more, and outpace the market by 1-3X. Improving the impression share, click through rates and conversion metrics result in more bookings and fine-tuning seasonal pricing and pacing strategy results in more revenue. Optimization is an active process and the most important component.
phase 1 - the foundation
DISTRIBUTION
Maximizing a listing’s reach and exposure is crucial for the success of a short term rental. Proper configuration & setup of each platform is nuanced and specific, with different consumer buying behaviors and algorithms impacting listing performance. This infrastructure step allows future optimizations to have a greater net impact.
Airbnb
Vrbo; Expedia and Family of Sites
Booking.com
Google Vacation Rentals
Direct & Social Media
Multi-Calendar Synchronization
A/B Testing Listing Configurations
Dynamic Pricing Strategy Adjustments
Length of Stay Netting
Occupancy Pacing; Demand Planning
Reinvestment Opportunities
Benchmarking & Back-testing
phase 2 - the TRANSFORMATION
MARKETING
The smallest details of a listing can have exponential impacts on its performance. A well optimized listing increases visibility and leads to higher occupancy and daily rates. Compelling descriptions, high quality visuals and key word placement are the cornerstones of a well structured listing. Consistency generates strong guest bonds.
Headlines & Titles
Descriptions & Structure
Photo Tours, Order & Enhancements
Listing Tone & Voice
Guest Booking Journey
phase 3 - the EVOLUTION
CULTIVATION
Repeat guests book further in advance and at a premium rate. Converting guests from the OTAs to direct reservations decreases guest costs and increases net proceeds. Systems are designed to market direct to guests through SMS, direct email, and social media. Collecting primary and secondary guest information expands the distribution lists and boosts targeted marketing.
EXPERIENCE
A guests journey from the initial impression to the final message increases guest satisfaction, cultivates repeat business, and strongly impacts listing placement in the search results. Furthermore, it improves the guest connection to the property, reduces problematic guests, and strengthens brand loyalty.
Tailored Automation Scripts
Booking Conversion Funnels
Digitized Guest Experience
Amenity Preparation & Home Detailing
Guest Screening & Agreements
Guest Review Management
Contact Information Capture
Relationship Building Communication
Event Driven Marketing
Guest Portals & Guidebooks
Active Guest Engagement
Direct Booking Funnels
MEET
ONBOARD
LAUNCH
OPTIMIZE
AUTOMATE
RETURN
SCALE
caring for your home
We ensure your home is well maintained, appropriately stocked, and immediately ready for its next booking.
Cleaning & Linen Services
Supplies & Amenity Restocking
Repairs & Maintenance
Hot Tub & Pool Maintenance
Lawn Care & Snow Removal
Pest Control & Trash Removal
WHAT YOU GET
making guests happy
With an always available operations and support team, we’re available to take the 2am call about the toilet to make your guest happy.
Check-In / Check-Out Support
Localized Team Members
24/7 Guest Communication
Calendar Synchronization
Digital Guidebooks
increasing occupancy
We use a constant loop of data and best practices to ensure your listing performs as well as possible and makes you the most money.
Search Engine Optimization (SEO)
Dynamic & Adaptive Pricing
Market Pacing & Demand Planning
Professional Photography
Compelling Copywriting
INTUITIVE OWNER PORTAL
By partnering with Hostaway, the market leader in property management software, our technology and features continuously improve over time.
Hostaway’s owner portal provides property managers an easy and non-invasive means of keeping homeowners in the loop and managing their relationship.
1. Keep owners Informed
The Hostaway owner portal is a hassle-free means of providing homeowners with access to information about their listing such as the booking calendar, revenues and expenses, pricing, etc. This allows homeowners to keep track of their property’s performance.
2. MAINTAIN Transparency
Because homeowners can access the information themselves rather than only rely on reports handed to them separately it makes the management of the property transparent. Owners can check information related to their property at anytime, without reliance on our team.
3. SCHEDULE Owner Stays
Hostaway’s homeowner portal allows owners to reserve their property for their own use. When a homeowner makes a personal reservation through the Hostaway portal, it is reflected in the booking calendar, owners are not charged, and no auto-invoices, auto-messages, and auto-charges are created. However automated tasks like cleaning will still be generated.
Owner stays are also shown in financial reporting so the owner’s use of the property can be tracked.